Although PokerStars has an online history dating back to 2001, it launched its platform to Pennsylvania players in 2019 and became the first regulated poker site in the state. It is one of the largest online platforms and has an intuitive, easy-to-use interface with excellent graphics and great functionality for mobile or desktop players. PokerStars works with Mt. Airy Casino in Pocono to bring its platform to Pennsylvania players.
- Well-Known Poker Site
- Large Player Network
- Attractive Welcome Bonus
- Accepts PayPal
- No Play+ Prepaid Card
- Poor Customer Support
The widest variety of games is afforded to cash players. Selections include badugi, Omaha, hold’em, stud, mixed games and others. To see the entire list of games the platform currently offers, you will need to download it to your desktop or mobile device. If you like to mix up poker game variety or prefer a game variation that is harder to find on competing platforms, PokerStars is a good choice. Also, it offers plenty of wagering options. You can find stakes starting as low as one or two pennies, and they range up to $50. Because the platform is so popular, the site usually has thousands of players online. This means that active tournaments are plentiful. You can usually find about 1,000 of them.
PokerStars offers new players 35,000 welcome chips. Plus, players have the opportunity to earn additional chips every four hours when they sign in and play. In addition to the welcome bonus, PokerStars has several daily or weekly offers that vary. The promotions include bonus chips or other rewards for playing certain games or joining tournaments. The platform ensures realistic gameplay by limiting top-ups to 15,000 chips every four hours.
Support is not a strong area for PokerStars. There is a section with help articles and FAQ-style topics. It helps that there is a search feature that lets you find relevant topics. However, if you need additional help, you must use the virtual chat assistant box that pops up. You can choose from a list of relevant topics to find what suits your question. If you need to contact customer support, you can type that in and click the green button. Be sure to include your username and any screen captures or documents that relate to your problem. Customer support may contact you quickly or within several hours. Help is offered in English. There is currently no live chat option or phone number for Pennsylvania players. The main site states that the customer support team is available 24/7 to respond to inquiries.
For Pennsylvania players, PokerStars accepts the following payment methods for deposits:
- Instant or regular bank transfer
Withdrawal methods include Skrill, PayPal or bank transfer. Skrill and PayPal withdrawals are typically credited to your account within an hour. However, bank transfers may take up to a few business days to complete.
PokerStars has a good reputation for using valuable security measures. It is committed to protecting players and the sensitive information they provide. These are some of the security features of the platform:
- Optional SMS validation for login
- Meets EU standards of data protection
- SSL encryption
- Secure payment and login portals
Pros and Cons
Like all poker platforms that operate online, PokerStars has its strengths and weaknesses. These are the main points to know about this platform.
These are the advantages of using the platform:
- Large player network
- Extensive game variety and wagering options
- Good for both low-stakes and high-stakes games
- Excellent platform quality
- Attractive welcome bonus
- Large cash bonus options in tournaments
- Offers some free-to-play games
One of the main disadvantages of PokerStars is its customer support. Although the platform functions well for most players, those who do experience technical issues or require a conversation with a live person may find the process frustrating. On the other hand, there is no live chat, and waiting for a response via email can be slow. Additionally, short stacking may happen frequently for players, and there is no rakeback.
Overall, PokerStars is a favorable choice for people who like a large player network and plenty of versatility. It also provides excellent earning opportunities for new players.