Hollywood Casino was the first entity to launch an online casino in Pennsylvania in 2019. The casino’s site is organized similar to top competitors. It shows icons of popular games and has them well organized. The site usually functions smoothly on a PC, and its mobile app offers a user-friendly interface. Hollywood Casino is known for attractive gambling bonuses.
- Huge Selection of Slot Games
- App Store & Google Play Apps
- Big Welcome Bonus
- Accepts Play+ Prepaid Card
- No Shared Wallet
To provide players with smooth gaming and a positive user experience, Hollywood Casino uses NetEnt, IGT and other top software brands. It has more than 150 slots with plenty of variety. Some offer jackpots as well. The casino offers several blackjack and roulette table games. You can also find baccarat, video poker and other games. For live dealer games, you can choose from blackjack or roulette.
Although Hollywood Casino was approved to host sports betting, it currently offers in-person wagering at its Grantville location where the Penn National Racetrack is located. It offers racetrack betting and wagering for most popular sports. If you live near there and want to place sports bets, you can use the online site to build your bets, and it will give you a QR code for a teller to scan at the casino. The entity hopes to launch an online sportsbook for Pennsylvania players soon.
Bonuses and Free Spins
In its promotions section, Hollywood Casino offers new players up to $251 in 100% deposit matching on the first two deposits. Additionally, you can get a $10 bonus simply for signing up as a new player. There are also limited-time promotions, which may include deposit bonuses, Mycash bonuses and more.
You earn Mycash if you sign up for a Mychoice Rewards account. Whenever you shop, dine, make sports bets or gamble at Hollywood Casino or Barstool iCasino, you earn Mycash points. If you want to redeem them to wager with, each Mycash point is worth $1.
The FAQ page has several helpful answers, but you can connect with customer support by live chat or email. Pennsylvania players can send an email to PlayerSupport@PA.HollywoodCasino.com. According to the website, there is no phone contact option. Search results show a customer support number in the United States, but the number has a recorded message about experiencing technical difficulties. The site states that customer service agents are available 24/7 for chat or email responses. Help is currently only available in English for Pennsylvania players.
Hollywood Casino accepts the following payment methods for deposits in Pennsylvania:
- VIP Preferred checking deposit
- Play+ prepaid card
These are the withdrawal options for Pennsylvania players:
- VIP Preferred
- Play+ prepaid card
- Paper check
You can withdraw using the same deposit method if you use VIP Preferred or a Play+ prepaid card. If you use another method, you can request a mailed check. It takes between 48 and 72 hours to receive your funds electronically and up to 10 days by mail in Pennsylvania.
These are a few security features offered by Hollywood Casino:
- SSL encryption
- Secure payment portal
- Security questions for login
Pros and Cons
Like all casinos, Hollywood Casino’s online platform has its strengths and weaknesses. These are the main pros and cons.
These are Hollywood Casino’s strengths:
- Good selection of slots
- Attractive bonuses
- Great table and live dealer games
- Mychoice Rewards program offers attractive perks
The main con is that there is not yet a sportsbook available fully online to Pennsylvania players. Also, the desktop site’s navigation features can be glitchy on some browsers. The casino does not appear to offer stable phone support, which can be a deterrent to some players.
Overall, Hollywood Casino online is a nice choice for Pennsylvania players who like slots. It is especially attractive if you like more ways to earn bonuses and rewards when you play.